Waterpark        WWKSportsComplex        FaceDrop        Drive-In        BuyTicket

Frequently Asked Questions

WWK-FAQ

 

What are the rules regarding swimwear?

Are coolers, outside food or drink allowed inside the water park?

What age are children free?

Do I have to pay if I am only coming to watch my children?

Can you leave the park and re-enter?

Is there an additional cost for parking?

Are lockers available inside the park?

Are lifejackets available for small children?

Is there a charge for inner tubes?

What are the height restrictions?

What happens if it rains or it there is lightning

Tips and advice

Waterpark rules and regulations



 

  

What are the rules regarding swimwear?

Proper bathing suit has to be worn. Swimwear with metal rivets, buttons, buckles, snaps, zippers or sharp objects will not be permitted on the slides as it damages the rides and could potentially injure riders. We do not consider undergarments as swim wear and will not be permitted.

There are NO EXCEPTIONS as the rules are for your protection and safety.

 

Are coolers, outside food or drink allowed inside the water park?
No, we do have a variety of meal options at our food court and a number of food stands throughout the park.

 

What age are children free?
Ages 1, 2, and 3

 

Do I have to pay if I am only coming to watch my children?

Yes, you will have to pay the normal rate. 

 

Can you leave the park and re-enter?
Yes, you will be given a stamp, valid for the day of admission, and you can leave and re-enter, as long as you have the stamp on.

 

Is there an additional cost for parking?
Parking is $10.00 per day, per vehicle, for cars and vans. School and Tour buses are free. If you wish to drop some one off for the day, please do so by our "Passenger Drop Off/Pick Up" area located in front of the park just off of the Finch Avenue entrance.

 

Are lockers available inside the park?
Lockers are available for a daily rental fee. Wild Water Kingdom recommends that you secure all valuables in your locked vehicle.


Are lifejackets available for small children?
Lifejackets are available to be rented with a refundable deposit and is based on an availability basis.

 

Is there a charge for inner tubes?
Wild Water Kingdom provides complimentary tubes for our guests based on a first-come, first-serve basis for all rides that require them. As well, inner tubes are available for daily rental at our Tubes Rental building located in front of the Wave Pool. For your safety, flotation devices may not be brought into the water park.

 

What are the height restrictions?
Persons under 48" or 4 feet are not permitted to ride our large ' over 48" ' water slides. We have a designated area that has slides and water activities that are designed for anyone under the height of 48". This is a policy that is being enforced by WWK as deemed necessary by the manufacturers of the slides.

 

What happens if it rains or if there is lightning?

WWK does not close due to normal rain showers or rainy weather.  No rain checks or refunds are issued due to inclement weather. During a lightning storm, for your safety we must clear all slides and pools. 

 

 

TIPS AND ADVICE

  • Weekends are usually busier … especially when it is hot and humid.
  • Always have a planned meeting place for those in your group if you become separated. The areas surrounding the Wave Pool and Caribbean Cove are recommended.
  •  Make sure you leave all non-essential items at home or keep all valuables in a secured place. Wild Water Kingdom cannot be held responsible for stolen or lost items. For your convenience, we provide locker rentals for $5.00 per day ($5.00 refundable deposit is required).
  • Wild Water Kingdom is a family park and it is our goal to maintain a family atmosphere. Any kind of clothing with inappropriate or offensive markings, swimwear which is inappropriate is strongly discouraged.
  • Inappropriate language will also not be tolerated.
  • Cut-offs, shorts, or any kind of swimwear that has exposed metal is not allowed on the attractions for safety reasons.
  • Absolutely no food, coolers, glass containers, or beverages of ANY kind are permitted to be carried into the water park. We have public picnic areas available around the parking lot for your convenience. However, exceptions can be made for infants and those with special medical needs.
  • Some attractions have minimum/maximum weight and height restrictions. See signs at each individual attraction.
  • To help prevent sunburns, apply sunscreen regularly (sunscreen can be purchased in the gift shop) and wear a T-shirt when you are not on any of the attractions if possible.
  • Life jackets are available free of charge with a birth certificate, or valid government issued identification, or a $25 deposit is required.
  • Children under the age of 12 must be accompanied by persons 18 years of age or older.
  • Smoking is permitted in designated areas only.
  • Call the park’s hotline at 416-369-WILD for up-to-date information on pricing and schedules.

 

WATERPARK RULES AND REGULATIONS

  • Absolutely no food, coolers, glass containers, or beverages of any kind are permitted to be carried into the water park. Please use designated picnic area.
  • Proper bathing suit attire required, bathing suits must be worn.
  • No cut-offs, belts, or t-shirts are permitted in pools, or slides.
  • Children 12 and under, must be accompanied by a person 18 years or older.
  • Slides have medical or minimum height restrictions.
  • Lifeguards must be obeyed.
  • Smoking permitted in designated areas only.
  • Wild Water Kingdom is not responsible for lost or stolen articles.
  • Wild Water Kingdom has a No Refund policy.
  • The following are NOT permitted in the park:
    • Pets
    • Radios or Tape Decks 
    • Non-government approved floatation devices. 
    • Skate boards, roller skates, etc. 
    • Snorkels, fins, masks, etc.
  • All guests must comply with the rules and regulations of Wild Water Kingdom.
  • The patron engages in the activities offered by the park solely at their own risk.

  


    Liability Disclaimer

    All rides, attractions, space and devices in this area are operated by WWK Recreation Inc. Neither Wild Water Kingdom, nor any of their affiliates, officers, or employees, shall be responsible for any injury, loss or damage howsoever caused which may occur to, or be suffered by any person in, on, using or in connection with any premises in the Wild Water Kingdom area